Privacy Policy

Privacy Policy

Last updated: 17/04/25

At Bowes Towing, we are committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Who We Are

Bowes Towing provides professional vehicle recovery and transport services across Newport, Cardiff, Bristol and surrounding areas. Our website address is: [https://www.bowes-towing.co.uk]

2. Information We Collect

We may collect the following types of personal information:

Contact details – such as your name, phone number, and email address when you fill out our enquiry form or contact us directly.

Vehicle information – such as make, model, registration, and condition when requesting a service.

Technical data – such as your IP address, browser type, and browsing behaviour through cookies and analytics tools.

3. How We Use Your Information

We use your data to:

Respond to enquiries and provide quotes

Carry out towing and recovery services

Improve our website and services

Comply with legal obligations

We do not sell or share your personal information with third parties for marketing purposes.

4. Cookies

Our website uses cookies to enhance user experience and analyse website traffic. You can choose to accept or decline cookies via your browser settings.

5. Data Storage and Security

We store your personal information securely and only for as long as necessary to provide our services or meet legal requirements. We take appropriate measures to protect your data from unauthorised access, disclosure, or misuse.

6. Your Rights

Under UK data protection laws, you have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Object to or restrict processing

Withdraw your consent (if applicable)

To exercise your rights, please contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch:

Bowes Towing
07751476200
control@bowes-towing.co.uk

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.